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Saying No & Managing Unrealistic Patient Expectations
8 December 2023 @ 1:00 pm - 2:00 pm
FreeTo participate you will need a device capable of running Zoom, that also has a microphone and speaker, a camera is beneficial but not essential.
To book please email mandy@lmcukservices.co.uk
Introduction
This webinar is for all clinicians who undertake patient consultations.
Aims
Saying no to patients is something most clinicians wrestle with, and it can be even harder to set boundaries when patient expectations feel unrealistic. This webinar aims to help delegates manage these tricky situations.
Objectives
In this one hour workshop, we will share some models and techniques that can help us feel more confident to set appropriate boundaries and draw on our own experiences to help manage conflicts that may crop up while dealing with this challenging group of patients.
Delegates will receive access to post session resources to support this training.